Yes! Prato's Cleaning Service believes in its motto: "Your Satisfation, our top priority!" That means you get the best cleaning every time, satisfaction guaranteed! Prato's Cleaning Service offers this guarantee because we are confident you will be more than satisfied with our services. If, however, you are not satisfied with your cleaning service we will be happy to do a re-clean free of charge.

We normally work in teams of two, but occasionally our teams include more. We assign the same team to your home every time so you can get to know the people cleaning your home. All our cleaners are uniformed, friendly and fully trained in professional cleaning services.

Prato's Cleaning Service's staff always take the utmost care with your belongings, but it's good to know that you are protected against any loss and/or breakage that may occur. We are fully insured, bonded and licensed. A copy of our certificate is available upon request.

Our regular hours of operation are Monday through Friday 8 a.m. to 5 p.m. You will be scheduled during these times. Occasionally, we schedule Saturday cleaning services if the job demands more than normal house cleaning.

We keep our cleaning schedule simple. If you are a regular customer we will schedule you the same specific day and approximate time for each cleaning. Monthly customers will receive a cleaning service calendar that shows their cleanings for the month.

It is not necessary for you to be home when we arrive. In fact, most of our customers prefer to provide us with a copy of their home key, entry code or use a lockbox. If your residence is an apartment you can authorize entry by notifying the office or landlord of your property. If you choose to entrust Prato's Cleaning Service with your house key you can rest assured it is safeguarded in our secure lockbox.

Prato's Cleaning Service provides all cleaning equipment and products. All products are fully tested so you can be sure your home will be cleaned safely and effectively. In addition to this, Prato's Cleaning Service cleaning procedures are in full compliance with OSHA regulations.

Most of our customers prefer to leave cash or a check on the kitchen countertop at each visit. We accept Credit and Debit Cards through PayPal. The  cleaning day, we will send an electronic invoice to your email address with which to make payment with any Credit or Debit Card through Paypal.

Yes, references are available upon request.